0 -> 1 Product design | 2023
Transforming resource management to reduce NHS wait-times
Role: Senior Product Designer
Responsibilities: Led user research, collaborated with product teams to prioritise, plan, and validate features, facilitated technical feasibility, and delivered the frontend.
Outcome: Received positive responses from NHS customers, resulting in increased sales in healthcare.
0 -> 1 Product design | 2022
Enable NHS & supply chain users to make better decisions
Role: Senior product designer
Responsibilities: Collaborated with product & sales to define the happy path, facilitated discovery with technical teams, and delivered a working demo of Frontier.
Outcome: Successfully demonstrated a proof of concept for healthcare and supply chain use cases to potential customers
Design system | 2022 – 2023
Frontier design system
Role: Senior product designer
Responsibilities: Planned and executed a rebrand for the existing UI kit for all designers working on Frontier. Collaborated with the frontend team to update and align the code with a Storybook rebrand
Outcome: Established a single source of truth for product designers and developers
Feature re-design | 2021 – 2022
Easy guide to model evaluation concepts
Role: Senior product designer
Responsibilities: Led ideation, UX planning & journey mapping with product managers. Validated solutions with users and collaborated with engineering to deliver features
Outcome: Customers noticed an improvement in the prediction of 'low confidence' answers identified by the product
Craft feature vision | 2021 – 2022
Rapidly find data from any document
Role: Senior product designer
Responsibilities: Led discovery and planning, conducted user research, and facilitated testing
Outcome: Reduced the amount of time users spend reviewing answers from any document in the project
Feature re-design | 2020 – 2021
Enable users to review & edit AI suggestions
Role: Senior product designer
Responsibilities: Facilitated discovery and ideation with the product team, mapped user journeys, prototyped ideas, and validated them with users. Collaborated with the squad to deliver features
Outcome: Reduced the amount of time users spend reviewing and editing answers on the platform